Timothy E. Herlocker
Director, Emergency Operations Center, Fire Department of New York City
Government Video Expo 2016 Keynote: “Live Video Supports Tactical Decision-Making in the Nation’s Largest Fire Department”
An incident commander operating from the front of a fire building looks up at a news chopper hovering overhead and longs to have the view of the television audience.
Aggressive urban firefighting requires an attack on all sides of the fire building, including the roof; so nine years ago the Fire Department of New York decided to give incident commanders that view. Through trial and error, and helped by many industry advancements, FDNY has gotten good at it.
Timothy E. Herlocker is director of the FDNY’s EOC, its information hub and command & control center, where he has designed and implemented systems and policies to provide real-time data to support rapid decision-making by incident commanders and senior executives.
A longtime special agent with the FBI — where he specialized in counterintelligence, counterterrorism and intelligence collection and analysis — he has a background that today helps FDNY create packages of information that incident commanders can easily assimilate without impeding their ability to manage complex emergency operations.
Herlocker has been a leader in the effort to link the nation’s fire services as consumers of national intelligence. He led the effort to combine local operations centers into a community of interest in order to create a common operating picture; he has implemented simple approaches to the collection and distribution of live video to support tactical decision making.
At the FBI, in 1998 he led investigators in East Africa after the U.S. Embassy bombings. In 2002, he drafted the redesign of the New York City Joint Terrorism Task Force, tripling its size, to support its enhanced responsibilities in the post-9/11 world. He built and led the FBI’s largest field intelligence operation. In 2004 he was promoted to an assistant special agent in charge.