Government Learning Technology Symposium — Full Schedule








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Government Learning Technology Symposium Full Schedule


Wednesday, December 7, 2016


9:00 – 9:50 AM Media selection: Distance Learning Primer


Dr. Philip Westfall, Director, Air Technology Network Program Management Office, Air Force Institute for Advanced Distributed Learning; Chairman, FGDLA Board of Directors


The session is a primer on distance learning. The presentation will begin with an overview of distance learning media to include online, interactive multimedia instruction, advanced distributed learning, interactive television, virtual classrooms, mobile media, and videoconferencing, among others. Media selection will then be discussed in relation learning variables and in light of current research. Tried and tested principles will also be presented.


Room 1
9:00 – 9:50 AM Unified Collaborative Communications (UCC) Training Applications at a Glance


Russ Colbert, Director, Global Government Solutions and Market Development, Public Sector, Polycom, Inc.; Vice President, Corporate Sector, FGDLA Board of Directors


When it comes to considering technology and enhancements in the training setting, the primary question to ponder is whether or not learning will be improved based upon usage of the technology. Modern technology permits departments and agencies to improve the administration of training, extend the reach to students/citizens, enhance efficiency, and even save money.


The problem, of course, is finding reliable and economical solutions to real world problems that ensures training requirements are improved, and certainly, not hindered. In this presentation, we provide an overview of how technology can enhance training and improve efficiency. Additionally, hands-on live demonstrations will be utilized as key examples.


Room 2
10:00 – 10:50 AM Making Video Content Readily Available and Easily Accessible at the Time and Point of Need


Randy Palubiak, President, Enliten Management Group; Treasurer, FGDLA BOD


The amount of live and on-demand video content for learning and performance support is becoming overwhelming to many organizations, enhancing the need to implement an enterprise-wide video ecosystem to ensure the proper creation, contribution, delivery and management of content. Best practice learning organizations are using video and mobile technology to drive performance improvement and increase business results. They develop and deliver video content that can be readily available and easily accessible for employees and field service representatives where they are and at the time of need.


When combined with mobile technology, video can be a valuable tool for on-site performance support as well as providing live responses or reports of accident evaluations or damage done due to natural disasters. Field service technicians can view video content onsite to identify how best to treat unique or difficult situations. They can view solutions and methods to fix service points of failure due to outages as a result of inclement weather, natural disasters or manmade disruptions. Customer facing representatives can view video clips as a refresher or update on products and services. Airline pilots can watch video clips or simulations prior to take off to review new and/or difficult airports to approach for landings. Additional support information may include documents and graphics with associated descriptions and guidance.


This session will provide insight and guidance to learning, video/media and IT professionals on what organizations are doing to educate, inform and support employees at the point of need.


Room 1
10:00 – 10:50 AM Is cognitive apprenticeship the way ahead for cybersecurity learning: assessing pedagogical model of the Cyber Operators Academy Course


Patrick Shane Gallagher, ADL Learning Scientist, IDA Adjunct Researcher – Institute for Defense Analyses, Science and Technology Division, Advanced Distributed Learning


In 2014, 25% of all organizations said the lack of infosec skills were a problem. In 2015, an ESG survey found that 28% reported a shortage of infosec skills (Trendmicro, 2015). With the growing threat of cybercrime and national security issues, growing the number of qualified cybersecurity professionals has become a national imperative. As the cybersecurity universe is shaped by new technologies, unknown threats, and increasing vulnerability in a dynamic environment, there is an established need to rapidly establish innovative, effective, efficient and responsive cybersecurity education initiatives (Dark& Mirkovic, 2015).


One such initiative recently piloted by the Department of Defense is the Cyber Operations Academy Course (COAC). The first pilot began in May 2016 at the Fort McNair campus in Washington D.C. As a six-month immersive course, participants consisted of 20 mostly military personnel from all four branches of the military services, various backgrounds and little if any cyber experience. Based on cognitive apprenticeship and employing an authentic problem-based course using cooperative and collaborative learning, the pilot consisted of instruction in foundations, defensive/offensive operations, programming, social engineering, and skills integration.


Leveraging cyber ranges and CT Factivities, the course was also supported by four “fire team” leads as facilitators, coaches, and subject matter experts. At the end of the course, students developed cyber capabilities and tools, developed and deployed exploits, detected and responded to incidents, and used social engineering to exploit “targets.” In comparison with existing cyber protection teams, the students were as capable and in some cases more capable in comparisons of performance. In pre/post comparisons, students exhibited potentially large knowledge gains.
Now in its second pilot COAC ‘s potential is now being assessed against the DoD ‘s traditional linchpin course, the Joint Cyber Analysis Course or JCAC, to see how COAC ‘s pedagogical model compares for optimal training of cybersecurity professionals – especially with leanings toward the “offensive.” This presentation discusses the challenges of such an assessment, any current and expected findings, and potential implications.


Room 2
11:00 – 11:50 AM The Cognitive Science of Learning: Implications for Multimedia Design in Distance Learning


Jolly Holden, Associate Professor, School of Education, American InterContinental University; Executive Director, FGDLA Board of Directors


Cognitive science has revealed learners differ in their abilities with different modalities, but teaching to a learner’s best modality doesn ‘t affect learning outcomes. What does matter is whether the learner is taught in the content ‘s best modality…people learn more when content drives the choice of modality. Consequently, in this presentation, we will review some of the latest research in neuroscience as it pertains to memory and learning. Specifically, we will discuss multimedia design principles used in distance learning and explore how to integrate cognitive learning strategies that can facilitate the transfer of learning.


Room 1
11:00 – 11:50 AM The MIST program – a collaboration


Alex Autry, MIST Program Director, Assistant Director and Chief of Instructional Quality, Air Technology Network at USAF; President, FGDLA


The DOD and VHA have enriched their partnership to meet the ongoing training requirements associated within their professions. Expanding and amplifying their existing training programs to broaden their capabilities to reach their distance learning community worldwide. Integrating multiple mediums and technologies along with employing an array of training strategies has provided proven results and significantly reduced the cost of training within the federal government. The training partnership incorporates deploying live and prerecorded programs from the VHA’s Employee Education System, DOD medical schools, and a variety of commercial and academic sources are broadcasted to over 200 classrooms worldwide and saving the government millions of dollars.


Room 2


We will be meeting in one of our rooms during lunch on Wednesday for networking and conversation. This is a BYOL (Bring Your Own Lunch). There are many food vendors in the Convention Center for you to pick up a quick bite. Each table will have a focus topic and an expert in the field to help guide conversations.


1:30 – 2:20 PM PANEL: Developing an Instructional Design Process for Distance Learning


  • Tim Carrier, Manager and Executive Producer, Justice Television Network (JTN), Office of Legal Education, US Dept. of Justice
  • Angela Dooley, Instructional Specialist, U.S. Dept. of Justice
  • Adrianne Green, Senior Produce, Justice Television Network, Dept. of Justice
  • Tara M. Lyons, Attorney Advisor, Office of Legal Education, Dept. of Justice


Come hear an interactive panel discussion on how the Department of Justice’s Office of Legal Education successfully addressed a distance education design and development challenge through collaboration of instructional designers, technical developers, and subject matter experts and the development of the 3D Planning Guide for distance learning projects.


Room 1
1:30 – 2:20 PM Implementing and Sustaining Technology Innovation


Judith Bayliss, Ph.D. Center Director of Curriculum & Faculty Services (CFS), DAU


What are the conditions that allow innovation to succeed? The session addresses seven core principles for structuring organizational success for learning technology innovation. Key organizational actions will be examined for their contributions to selecting, implementing, and sustaining innovative learning infrastructure that has been successfully deployed for over a year.


Room 2
2:30 – 3:20 PM Instructional Designers as Organizational Change Agents


  • Carla Lane, Owner, The Education Coalition and Research Consultant; Vice President, Higher Education Sector, FGDLA Board of Directors
  • Joy Jackson Green, Instructional Designer & IT Specialist, DFAS; Membership Engagement, Secretary, FGDLA Board of Directors


Being a change agent is not something that has normally been associated with instructional designers, yet it is a skill that is often brought to the job. Instructional designers see when learning is not as consistently effective and that learners are not always enthusiastic about learning. Change involves identifying the problem, creating new instructional strategies, pilot research/testing, formative evaluations that lead to downstream revisions, and effective implementation and dissemination to change the culture of the organization. Instructional designers can be effective change agents and this session will cover the strategies that work.


Room 1
2:30 – 3:20 PM Learning Management Systems and Features


  • Greg Frederick, Learning Technology Specialist, Joint Forces Staff College
    Vice President, Government Sector, FGDLA Board of Directors
  • David Palmer, Sr Regional Sales Executive-DoD/Intel, Blackboard Inc.
  • Carl Marrelli, Senior Product Manager, Blackboard Collaborate, Blackboard Inc.


Have you seen the new Blackboard Collaborate? With the new, redesigned Blackboard Collaborate, you can easily launch a session directly from your browser. Deployment is simple, and everyone gets convenient access to complete web conferencing tools. Give your learners a simple, convenient, and reliable web conferencing solution built for education and training. Learners can engage with the material, educators, and each other. Thanks to robust collaboration and conference tools, everyone will feel like they’re in the same room together, regardless of their location or device.


Room 2
3:30 – 4:20 PM Connecting the world to real world STEM concepts through NASA’s Digital Learning Network


Caryn Long, DLN Manager/Lead Education Specialist/Paragon TEC – NASA Langley Research Center


Imagine connecting your students and teachers to NASA where they can virtually visit the facilities, meet the people, and learn about the research behind this inspirational organization. NASA ‘s Digital Learning Network, an education project that began in 200, established distance learning studios at all ten NASA centers. It has evolved through years of experience in the distance learning arena, but more importantly has taken lessons from active research in the field and used the knowledge gained from that research to enhance its offerings. Four doctoral studies have focused on aspects of instructional design in both the asynchronous and synchronous realms of the DLN that shaped what we offer today for educators and students that take advantage of our services.


Room 1
3:30 – 4:20 PM LMS Integration and Work Process Efficiency


Brad Bradley, Public Health Preparedness Systems Manager, Virginia Department of Health


All of us have experienced the pain of having to access multiple systems just to complete a single task. This is especially true in the realm of training within government organizations. The Virginia Department of Health recognized this and proceeded to integrate the various learning management systems in use through one single portal. This portal was selected as the point source for training because of its ready access to training listings from many other states and Federal agencies. We will show the before and after of the process and demonstrate the work process efficiency improvement brought about by the integration and portal selection.


Room 2




Thursday, December 8, 2016


9:00 – 9:50 AM The Future Learning Ecosystem


Sae Schatz, Director, Advanced Distributed Learning (ADL)


Globalization, social media, ever-increasing computing power, and the proliferation of low-cost advanced technologies have created a level of worldwide complexity and rapid change never before seen. To remain competitive in this environment, today’s workers, military members, and civil servants require an expanded set of competencies, higher levels of nuanced skills such as critical thinking and emotional intelligence, and more efficient and agile pathways to expertise. Achieving these outcomes depends, at least in part, on enhancing our learning ecosystem. This includes, for instance, identifying new ways to empower our personnel to learn anytime/anywhere, enhancing the quality of learning delivered, and better tailoring learning experiences to individuals’ needs.


Towards this end, this talk outlines a vision for the future of learning, painting a picture of the “art of the possible” and proposing a roadmap that outlines five enabling conditions needed to achieve this future vision. The conditions include:


  • Cultivate ubiquitous learner-centric, technology-enabled instruction;
  • Build upon the foundations of data-driven learning;
  • Foster a learning culture at the organizational level;
  • Encourage and empower social learning; and
  • Draw upon deliberate practices and the evidence-based body-of-knowledge from learning science.


Enacting any one of these conditions will pose significant challenges, and particular science or technology gaps associated with each condition create additional hurdles. Nonetheless, the time is right, in terms of understanding and demand, to take action to modernize and improve the wider, integrated, lifelong learning system!


Room 1
10:00 – 10:50 AM ADL WORKSHOP – The Experience API – what is it and what can it do for you?


Rob Chadwick, Systems Engineer IV at Advanced Distributed Learning Co-Laboratory Hub


As new technologies emerge, the disparate parts of your learning ecosystem can seem just like that – separate parts, each in their own walled garden. It can be a challenge to gather data from all of those sources to really capture and analyze your learners’ experiences.
The Experience API (xAPI) is an open source specification designed specifically for gathering data to fully represent all aspects of the learning experience. Whether you are designing, instructing, or managing content, the xAPI can add a valuable tool to your toolbox. Track learning experiences that occur on smartphones, tablets, virtual environments, online or offline video, ebooks, etc. More importantly, you can analyze the data that you’ve gathered and find out what’s really happening with your learning interventions and how to make them more effective.


Join us, and we will explain:


  • What xAPI is and why it matters
  • How you can we use xAPI to capture formative as well as summative learning data
  • How to use xAPI to solve technology interoperability challenges of learning systems and connected environments
  • How to design for experience-centered learning, based on the captured data of experience
  • How government agencies are already using xAPI


Room 1
10:00 – 10:50 AM Implementing a Learning & Performance Ecosystem


  • David Barton, Lead, L&D Learning & Performance Ecosystem Architecture Project, National Park Service
  • Dale Carpenter, Distance Learning Program Manager, National Park Service


In our centennial year, the National Park Service is not only reaching outward, but also looking inward at the needs of the workforce by exploring a new learning and development paradigm, the Learning & Performance Ecosystem. In support of a more holistic way of thinking about traditional L&D, we’re implementing a new system, dubbed “The Common Learning Portal,” to serve as a key enabler of social and informal learning, knowledge management, and performance support.


Room 2
11:00 – 11:50 AM ADL WORKSHOP Continued – The Experience API – what is it and what can it do for you?


Rob Chadwick, Systems Engineer IV at Advanced Distributed Learning Co-Laboratory Hub


(see 10:00 – 10:50 AM, Room 1)


Room 1
11:00 – 11:50 AM Assistive technologies (AT) and Distance Learning


Alex Koudry, Director, Center for Information Technology Access, General Services Administration


How AT is used by persons with disabilities to access web content. This session will showcase several kinds of AT and provide insight into the importance of creating accessible distance learning courses and learning management systems. Resources for learning more about accessibility will also be provided. The presenter is a credentialed Assistive Technology Professional and Rehabilitation Engineering Technologist.


Room 2
11:50 – 1:30 PM LUNCH  
1:30 – 2:20 PM USALearning Record Store


  • William Peratino, Director, USALearning, Office of Personnel Management
  • Paul Jesukiewicz, Director, Knowledge Portal, Office of Personnel Management


Learn how OPM USALearning is building a government-wide, open source, centralized learning record store (LRS) using Experience API (xAPI). Every individual will have access to their own life-long learning record. xAPI will record all user activities to include formal and informal learning, mobile learning, virtual worlds, games, simulations, performance support, intelligent tutoring systems, and team-based participation. The USALearning Record Store will enable Office of Management Budget and government agency CLOs to access and track real-time learning activities. Join us to learn more!


Room 1
1:30 – 2:20 PM Ensuring Contracts include Accessibility as Required by Section 508


Alex Koudry, Director, Center for Information Technology Access, General Services Administration


This session will start out by presenting on how Section 508 is implemented in the FAR. This will be followed by a discussion of how accessibility needs to be considered at each phase of the acquisition life-cycle. Finally, a demonstration of GSA tools that are available to help agencies contract for accessible distance learning solutions.


Room 2
2:30 – 3:20 PM 5 Signs the Future of Government Learning Has Arrived


  • Julia Taylor, Senior Learning Consultant, GovLoop
  • Andrew Krzmarzick, Vice President of Learning and Development, GovLoop


This session will highlight five agencies that are stepping forward as leaders of innovative virtual learning:


  1. Federal Highway Administration
  2. Department of Homeland Security Blue Campaign
  3. Treasury Executive Institute
  4. Federal Retirement Thrift Investment Board
  5. Department of the Interior


What’s more: these agencies are using a modern, mobile learning platform to host their content, and aiming to incorporate interactive text messaging as digital learning prompts to power greater impact and engagement.


Room 1
2:30 – 3:20 PM Connect-2-Learn: A Click-Away Training Resource Repository for the Busy Professional


  • Dr Fran Kassinger, Training Manager – Enterprise Business Solutions; Office of the Chief Information Officer, U.S. Department of the Treasury
  • Candace Trotti, Certified Government Financial Manager, CGFM, PMP, the Department of the Treasury Office of Chief Information Office (OCIO) Enterprise Business Solutions Talent Management Director
  • Nancy Cook, Enterprise Business Solutions Training Technology Lead, Office of Chief Information Office (OCIO), Department of the Treasury
  • Iris Cano, Enterprise Business Solutions Training Administrator, Office of Chief Information Office (OCIO), Department of the Treasury


Riddle Question: What closes the federal gap between system knowledge and successful application?


Answer: Connect-2-Learn!


Riddle 2nd Question: How quick, convenient, and reliable can online business support be in the federal government?


Answer: Check out the Department of the Treasury’s Connect-2-Learn to find out!


Connect-2-Learn (C2L) offers a quickly accessible online support center that provides the right mix of subject matter expertise and training technologies for the busy professional! Unlike traditional training support that frequently defaults to scheduling deskside assistance or attending a class, C2L is portable, continuously available, and always the source for most current and accurate system information.


Room 2
3:30 – 4:20 PM “A World Without Plugins” – HTML 5, WebGL


Perry Bennett, Multimedia Developer, Center for Development of Security Excellence (CDSE)


Can the training world exist without plugins? Many of the popular training solutions offered today rely on proprietary plugins. The tide is starting to turn as HTML 5, WebGL, and other plugin-free technologies mature, becoming more widely adopted. How is your agency preparing for this sea change? Learn about the challenges and promises of a plugin-free world.


Room 1
3:30 – 4:20 PM Expanding the use of the virtual classroom for technical training at NRC


  • Doug Tharp, Sr Learning Project Manager, U.S. Nuclear Regulatory Commission
  • Thomas Harriman, Sr Learning Project Manager, U.S. Nuclear Regulatory Commission


Has your agency’s travel budget been cut? The Nuclear Regulatory Commission is going through a learning transformation and getting great results by incorporating technology solutions to reduce travel for training across the agency. In this session you’ll see the results and hear lessons learned from two different blended learning solutions at NRC. We’ll discuss the technologies used to transform these two courses and share actual student responses from their learning experience.


Room 2